SHIPPING RATES are based on weight and/or quantity and calculated in cart.
We will do our best to expedite every order, Monday - Friday, and ship out your order ASAP.
Please note specific shipping cut-off dates for Holiday-specific deliveries.
Shipping charges are currently non-refundable.
If you have a lost or missing package, we will assist you in your search. Please note that we are also customers of USPS and UPS and do not have any control over when packages are delivered/
Please email us at help@spookycatpress.com with full name and order number and we can assist in the tracking process.
Missing USPS Package Resource:
If you’re not 100% satisfied with your Spooky Cat product, LET US MAKE IT RIGHT FOR YOU!
· Unused, unopened products may be returned within 30 days of receipt for a refund minus the original shipping cost. Used, opened, and/or final sale items are not eligible for a return.
· Greeting Cards, Gift Wrap, Phone Cases, Mugs, and Clothing are returnable unused, unopened within 30 days of receipt with a 30% restocking fee minus the original shipping cost.