SHIPPING RATES are based on weight and/or quantity and calculated in cart.
We will do our best to expedite every order, Monday - Friday, and ship out your order ASAP.
Please note specific shipping cut-off dates for Holiday-specific deliveries.
Shipping charges are currently non-refundable.
If you have a lost or missing package, we will assist you in your search. Please note that we are also customers of USPS and UPS and do not have any control over when packages are delivered/
Please email us at help@spookycatpress.com with full name and order number and we can assist in the tracking process.
Missing USPS Package Resource:
If you’re not 100% satisfied with your Spooky Cat product, LET US MAKE IT RIGHT FOR YOU!
RETURN POLICY AT A GLANCE
- You have 15 days after delivery to request a return.
- Eligible returns are issued as store credit only.
- Items must be unused, unworn, and in their original condition.
- Customers are responsible for return shipping costs.
- Original shipping charges are non-refundable.
- Damaged, defective, or incorrect items are handled separately. See below.
- International orders are final sale and cannot be returned.
Our Orlando Flagship Store is located at 893 SR 436, Casselberry, FL 32707
Open Hours:
Thurs: 11am - 6pm
Fri: 11am - 6pm
Sat: 11am - 6pm
Sun: 12pm - 5pm
Spooky Cat Press is committed to making our website accessible to all customers, including individuals with disabilities. We are actively working to improve the accessibility and usability of our website and strive to follow applicable accessibility standards and best practices.
Our goal is to provide an inclusive online experience for everyone. We are currently reviewing our website to identify and address accessibility barriers and are taking steps to improve compatibility.
If you experience difficulty accessing any part of our website or need assistance placing an order, please contact us at help@spookycatpress.com or fill out this contact form - we are here to help! We welcome feedback and will do our best to provide a reasonable accommodation.